Frequently asked questions
FAQ
What happens after I place my order?
Once you place your order, it undergoes a processing period of 24-48 hours. We strive to ensure that all orders are shipped within 2-3 business days.
When can I expect my order to arrive?
After receiving your tracking number, your order will take between 5-14 business days to arrive, depending on the shipping rate selected.
For Standard Tracked Shipping, expect delivery within 8-14 days. For Express Priority Shipping, the expected delivery time is 5-10 days.
What if I don't receive my order?
If you haven't received your order within the expected shipping period, please contact our customer support!
How can I contact customer support?
You can reach our customer support team through our Contact Us page or by emailing us directly. We are here to assist you with any inquiries or issues you may have.
Cancellation & Returns
If you need to cancel your order, please contact our customer support team promptly through our Contact Us page. We offer a 30-day money-back guarantee and accept return also within 30 days of purchase.
If you have any further questions or concerns, please reach out to our support team for assistance.